Bulk Basket Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.bulkbasket.co.uk and our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following information about you:

  • Personal details you provide when creating an account or placing an order
    (e.g. name, email, phone number, billing and delivery address)

  • Payment information processed securely by our payment providers
    (we do not store full card details on our servers)

  • Order and delivery information such as items purchased, order history, and tracking details

  • Technical data such as IP address, browser type, operating system, and browsing activity on our site

  • Communications you send us via email, forms, or customer support channels

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage your account and order history

  • Communicate with you about your orders, deliveries, or issues

  • Improve our website, services, and user experience

  • Comply with legal and tax obligations

  • Send marketing communications (only if you opt-in)

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity – to fulfil your orders and provide services

  • Legitimate interests – to improve our site, prevent fraud, and secure our services

  • Legal obligation – to comply with accounting and tax laws

  • Consent – for optional marketing communications

4. How We Protect Your Data

We take appropriate technical and organisational measures to safeguard your data, including:

  • SSL encryption on our website

  • Restricted access to personal data

  • Secure servers and backups

  • Regular security reviews

5. Sharing Your Information

We only share your personal information with trusted third parties when necessary to:

  • Process payments (payment gateways)

  • Deliver your orders (courier companies)

  • Maintain our website (hosting and technical providers)

We do not sell or rent your personal information to any third parties for marketing purposes.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent for marketing communications

  • Object to or restrict certain data processing

  • Request a copy of your data in a portable format

To exercise your rights, please contact us at support@bulkbasket.co.uk.

7. Data Retention

We will keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Cookies

Our website uses cookies to enhance your browsing experience.
You can manage or disable cookies in your browser settings. For more details, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and, where appropriate, notified to you by email.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 support@bulkbasket.co.uk
📞 +44 7344358457